Infrastructure management
Monitored operation with continuous environment evolution.
Infrastructure & support
Reliable corporate infrastructure operations.
Managed infrastructure, dedicated support, and structured backup to sustain the TOTVS Protheus operation.
EWS Brasil
- Client
- EWS Brasil
- Scope
- Managed infrastructure · L1/L2 support · Automated backup
Operational context and project requirements.
The legacy infrastructure had gaps in backup, L1/L2 support, and scalability.
A connected product, integration, and operations structure.
Valiant structured infrastructure management, dedicated L1/L2 service, and a reliable backup process for the TOTVS Protheus environment.
Core components of the solution.
Structured support
Dedicated Level 1 and Level 2 support.
Protheus backup
Reliable protection routine for the ERP environment.
Delivered result
Capabilities incorporated into the operation.
- Stable operation
- Improved reliability and security
- Clearly defined support levels
Deliveries recorded within the case scope.
Technologies and integrations
Next step
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